Privacy Policy

1. Introduction

PlotCamp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plotcamp.com and use our services.

This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information You Provide

• Account Information: Name, email address, password
• Profile Information: Bio, learning interests, professional background
• Contact Information: When you contact us or request demos
• Payment Information: Billing details (processed securely by third-party providers)
• User Content: Posts, comments, learning progress, and other content you create

2.2 Information Collected Automatically

• Usage Data: How you interact with our platform, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies and similar technologies (see Section 7)
• Analytics Data: Performance metrics, error logs, and usage patterns

3. How We Use Your Information

We process your personal information for the following purposes:

3.1 Service Provision (Legal Basis: Contract Performance)

• Create and manage your account
• Provide personalized learning experiences
• Process payments and manage subscriptions
• Enable community features and interactions

3.2 Communication (Legal Basis: Legitimate Interest)

• Send service-related notifications
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)

3.3 Improvement and Analytics (Legal Basis: Legitimate Interest)

• Analyze usage patterns to improve our services
• Conduct research and development
• Generate anonymized insights and statistics

3.4 Legal and Security (Legal Basis: Legal Obligation/Legitimate Interest)

• Comply with legal requirements
• Protect against fraud and abuse
• Enforce our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing
• Public Content: Information you choose to make public (profile, posts, comments)

5. Your Rights (GDPR and Other Privacy Laws)

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@plotcamp.com. We will respond within 30 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure hosting infrastructure
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Enable core functionality (login, preferences)
• Analytics Cookies: Understand how you use our platform
• Marketing Cookies: Deliver relevant advertisements (with consent)

You can control cookies through your browser settings. Disabling certain cookies may affect functionality.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Account information is typically retained for 3 years after account deletion. Usage data may be anonymized and retained longer for analytics purposes.

9. International Data Transfers

PlotCamp is based in the United States. If you are located outside the US, your information may be transferred to and processed in the US or other countries where our service providers operate.

We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our services are not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

For privacy-related questions or to exercise your rights, contact us:

If you are in the EU and have concerns about our data processing, you may also contact your local data protection authority.